
FREQUENTLY ASKED QUESTIONS
Our shop turnaround times are deadline driven. We set our TAT based on the in-hands date of the project. These times are discussed with our point-of-contact prior to the order.
Online Stores are complete within 3 weeks of the CLOSING DATE of the store, not of when you placed your order.
All in-hands dates can be found in the opening paragraph of the online store you place from (sample below). For made-to-order apparel, turnaround times will depend on our vendors.
Due to the quick nature of online sports stores, our in-hands date is guaranteed one day prior to the sporting event/first game.
The minute a store closes our production begins. Reports are printed and apparel is ordered. Once all the apparel is in hand that is when we begin printing. If your items are not here, that sets our production calendar back. In order for us to stay on time with our deadlines, we do not offer late add-ons. We highly suggest that you order promptly when receiving your link to avoid missed deadlines.
As with any business, you are allowed to set your standards/pricing for how you operate. Cost of production may be different for some shops rather others. For us, a setup fee covers the time and material to setup your project for production. Digitizing fees, art fees and setup fees all apply at our shop based on the size of your project.
